Responsible Gaming

buji99's Commitment to Responsible Gaming

buji99 believes gaming is for entertainment only. We are committed to ensuring the safety and mental well-being of every player — all protection tools including deposit limits, time-outs, and self-exclusion are always available.

21+

buji99 is for players aged 21 and above only. Access to our platform by minors is strictly prohibited. Age is verified at the time of registration. If you see a minor using this site, please notify our support team immediately.

Our Responsibility

Why Responsible Gaming Matters

buji99 is fully committed to providing a safe and secure online gaming experience for players in Bangladesh. In our view, responsible gaming is not just about wins and losses — it is a way to enjoy entertainment with a healthy mindset.

Gaming should be enjoyable and should never negatively affect other areas of your life. At buji99, we provide a range of tools to give you full control over your time, money, and experience. Our goal is to keep every player's experience positive by ensuring responsible gaming.

If you ever feel that your gaming habits are getting out of control, contact our support team right away. Our 24/7 live chat service in Bengali is always ready.

Important Warning

If gaming is becoming a problem, watch for these signs:

  • Repeatedly playing to try to recover lost money
  • Hiding your gaming from family or friends
  • Borrowing money or taking loans for gaming
  • Feeling anxious or restless when not playing
  • Spending more time or money than your set limits
Protection Tools

Stay In Control

buji99 provides all these tools to give you full control over your gaming.

Set Deposit Limits

Set a limit on how much money you deposit each day, week, or month. Once a limit is set, it takes effect immediately. A request to increase the limit takes effect after 24 hours, but reducing it is instant.

Time-Out Feature

You can temporarily suspend your account for anywhere from one day to six weeks. During this time, logging into your account or placing bets will be completely disabled. Your account is automatically reactivated after the break ends.

Self-Exclusion

If you feel gaming is becoming a serious problem, choose long-term self-exclusion. It is possible to deactivate your account for a period of three months to five years. No promotional emails will be sent during this time either.

Session Time Reminder

You will be reminded at set intervals of how long you have been playing. From the settings, you can choose any reminder interval of 15 minutes, 30 minutes, or 1 hour. Stay aware, play responsibly.

Spending and History Review

You can view your complete transaction and gaming history at any time. All information is transparently available — how much you have deposited, how much you have withdrawn, and how long you have played. Be honest with yourself.

Age Verification

Every user's age is verified at the time of registration at buji99. Accounts for users under 21 are not approved. In suspicious cases, additional identification may be requested.

Check Yourself

Signs of Problematic Gaming

Ask yourself the questions below. If more than three answers are "yes", talk to our support team or take a break.

Responsible gaming means being aware of your limits and having the strength to stop at any time. You are not alone — buji99 is always by your side.

Do you play again to try to recover money you have lost?
Do you often end up spending more than your set budget?
Do you hide your gaming habits from family or friends?
Have you repeatedly tried and failed to stop playing?
Is gaming causing problems in your family life, work, or studies?
Do you feel irritable or anxious when you cannot play?
Have you ever taken a loan or borrowed money from someone for gaming?
Healthy Gaming Habits

Top Tips for Responsible Gaming

01

Set a Budget in Advance

Decide how much money you will spend before you play. Do not exceed that limit, whether you win or lose.

02

Set a Time Limit

Set a limit on how long you play each day. Use a timer and take breaks.

03

Do Not Bet on Emotion

Never play when you are angry, sad, or intoxicated. Play with a clear mind and clear thinking.

04

Do Not Assume a Win is Guaranteed

Gaming is for entertainment. There is no guarantee of winning every time — play with that reality in mind.

Step by Step

How to Use the Protection Tools

Controlling your own gaming at buji99 is straightforward. After logging in, you can activate any of these tools at any time from your account settings.

  • 1

    Log In to Your Account

    Go to the buji99 Login page and enter your username and password to sign in.

  • 2

    Go to Profile Settings

    Click the icon at the top right and look for the "Responsible Gaming" option.

  • 3

    Set the Limits You Need

    Set deposit limits, session time limits, or a time-out — whatever you need. Changes take effect immediately.

  • 4

    Contact Us If You Need Long-Term Support

    For serious decisions like self-exclusion, let us know directly via 24/7 live chat — support is available in Bengali.

  • 5

    Review Your History Regularly

    Check your transaction and session history at least once a month. Stay informed.

Getting Support

We Are Always Ready to Help

Do not feel ashamed if gaming becomes a problem — reach out to our team. We are here only to help, without judgment.

24/7 Live Chat

Use our live chat for immediate support in Bengali. Any issue, any time — we are always by your side.

Email Support

For detailed issues or self-exclusion requests, email us at: [email protected]. We do our best to respond as quickly as possible.

Professional Advice

Gaming addiction is a health issue. We always recommend seeking professional mental health support. Contact your nearest health center.

Play with Joy, Play with Responsibility

Every game at buji99 is made for entertainment. Enjoy cricket, slots, or live casino in a safe environment.

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Questions and Answers

Responsible Gaming FAQ

Answers to common questions about responsible gaming.

After logging into your account, go to Profile Settings and set your deposit limit from the "Responsible Gaming" section. You can choose a daily, weekly, or monthly limit. Reducing a limit takes effect immediately, but increasing it requires a 24-hour waiting period.

Self-exclusion means completely deactivating your account for a set period at your own request. You can choose any duration from three months to five years. During this time, login, betting, and promotional messages are all suspended. To make this request, contact our 24/7 live chat.

The minimum deposit amount at buji99 is ৳500 for all methods. The minimum withdrawal amount is ৳800. This limit applies to all methods including bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawals are usually processed within 1 hour.

If a family member is a minor and is using your account, notify us immediately via live chat. We will help secure your account. Use a strong password on all devices and do not share your login details with others.

A time-out is a temporary break — up to six weeks. Once the period ends, your account is automatically reactivated. Self-exclusion is a longer-term measure — from three months to five years — and does not reopen automatically before the period ends. For serious issues, self-exclusion is the better choice.

Contact buji99's 24/7 live chat in Bengali — any time, any day. To write via email, contact us at [email protected]. For serious addiction, please seek help from a professional mental health specialist.

Yes, you can request to permanently close your account at any time. Contact us via live chat or email at [email protected] to make this request. You will be given the opportunity to withdraw your balance before the account is closed.